We Can Help!


We apologize for the issue you have encountered. No matter what the issue you're having is, we want to know about it! 


See the details below on how to help us resolve your issue as quickly as possible.

We are able to receive calls to our Live Support Phone Line, Text Messages, and Emails. You may use whichever service you prefer to contact us.

However you choose to contact us, please be prepared to provide us with the following information (if applicable):

  • Provide us with a brief description of the problem itself. Please be as specific as you can.

  • What is the full name of the course or lesson you are having problems with?

  • If you are able, please provide the exact name of the page. If contacting us via email, providing the web address (URL) will help significantly.

  • If contacting us via email, please take a screenshot of the problem and add it as an attachment.

  • Which web browser are you using? (Chrome, Firefox, Edge, etc.)



Live Support:  (336) 971-7771 (Monday - Friday, 10am - 6pm EST)

Send Text Messages to:  (336) 989-8117


Email Us at:  support@911elearning.com